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Grievance Officer

Per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, the following officer is designated to receive and resolve user complaints about content, privacy, or misuse of the Cosmic Geomancy platform.

Updated · Applies to India

Name
Sanjay Mendiratta
Email
support@cosmicgeomancy.com
Address
SS TECH, Bajaj House, 97, Nehru Place, New Delhi - 110019

How to file a complaint

  1. Email the Grievance Officer at the address above with a subject like “Complaint: [topic]”.
  2. Include your registered email/phone, the URL or service involved, and a clear description of the issue.
  3. You will receive an acknowledgement within 24 hours and a resolution within 30 days as required by the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021.
  4. Issues involving non-consensual intimate imagery are addressed within 24 hours per Rule 3(2)(b).

For data privacy requests (export, deletion, correction) under the Digital Personal Data Protection Act 2023, please use your account's Data & Privacy page.

Questions about any of this go to support@cosmicgeomancy.com. We reply within 48 hours.

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